Every order is packaged and sent with lots of love and attention. If you are, however, still unhappy about the product, you can return it. You have the right to cancel your order up to 14 days after receiving it. After cancelling the order, you have another 14 days to return it.
Note: customized items can't always be returned.
How to return your item?
1. Check if your return fits the requirements:
- The item is not damaged
- The item is sent back in the original packaging.
2. Send an email to firstname.lastname@example.org stating you want to return your order. You will receive further information to send your order back.
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Orders are sent within 1-4 working days. Customized or pre-order items might take longer.
Orders in the Netherlands (letterbox package with Track & Trace): €3,99; orders above €30,00 are shipped for free.
Orders to Austria, Belgium, Denmark, Germany, France, Italy, Luxembourg, Spain and Sweden (Track & Trace): €11,95; orders above €60,00 are shipped for free.
Orders to other countries inside Europe or the United Kingdom(Track & Trace): €13,95; orders above €60,00 are shipped for free.
Orders to other countries outside Europe (Track & Trace): €17,95; orders above €70,00 are shipped for free.
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